Having access to the Opay WhatsApp number will enable you reach out to the customer care of the largest POS agency in Nigeria whenever you encounter an unfamiliar trouble with your account.
As we get to know more about this agency below, we kindly request that you like and share this article and also bet to invite friends to know more about what they should.
Now, let’s get to know about the Opay POS Agency
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About Opay POS Agency
Opay is one of the leading POS agencies currently in Nigeria. This is to say that they are widely used by a lot of people all around the states in the country.
Once you get to have access to the Opay services, you get to enjoy numerous other services which are rendered by them. Opay also gets to function with the help of a debit card which every user can use for transactions.
When you have issues, you can immediately get to contact customer care either with the use of the mobile phone number or the WhatsApp number or better off through an email address.
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How Do I Complain To Opay?
If you encounter any problems with your opay account you do not need to go about asking random people questions about the cause of the downtime.
Opay is a platform therefore, issues are inevitable as it was developed by human beings, but the interesting thing is that the platform management is such that users can lay their complaints about any downtime they come across.
If you are having issues with accessing your opay account or performing any transactions including different other issues, any kind at all, there are different ways you can reach out to the company to complain.
However, don’t just choose a means to reach but make sure it is easier for your to lay your complaints with every possible evidence and would also be easier for the company agents to reach out to you.
For instance, if you are choosing to lay a complaint through the opay WhatsApp number, make sure your WhatsApp is on and your number valid Incase they decide to reach or anything of such, just in case.
That said, you can lay any complain to the opay agency through the following means:
- Through the opay customer care service
- Opay WhatsApp number
- Going to the opay branch office nearest to you
- Reaching out to the agency through their provided contact number
- Sending a mail via the opay email address
- Through the different social media handles
- In-app customer service
Opay Customer Care Number
Opay Customer Care is one of the many vital services which are provided by Opay.
This part of the agency gets to handle any complaints made by its users. If you wish to contact Opay customer care, all that you need is the necessary details of Opay customer care.
Once details of the Opay customer care are available at your fingertip, you can get to lay your complaints if you have any and they will be available to give you a reply.
We will be making the contact details available as we proceed with this article, so if you were about to search for the Opay Customer Care number, search no more.
If you want to use the in-app customer care services, you can find it on your opay app in your phone. You can follow the steps required on it to lay your complaints.
Opay Contact Phone Number 2023
From time to time, the Opay agency changes its contact details to enhance the services that are being delivered. Among such that underwent changes is the Opay Contact Phone Number.
As these details undergo a series of changes, we will always keep you updated. Opay contact phone number for 2023, it will be available below.
To get in contact with the Opay agency, you can easily do so by calling their contact phone number.
To contact the Opay agency, you can do so using this number +234 1 888 8329
Opay WhatsApp Number 2023
Just like the Opay contact phone number functions, the WhatsApp contact number also does the same. In this case, you get to chat with the agency, giving them details of your complaints.
Immediate response is being given by the agency to any user who lays a complaint. Such a process is very easy to access and carry out.
To chat with the Opay agency, use WhatsApp Contact Number: +234 916 599 8936
As the agency gets to update its contact details from time to time, we will keep you updated as to such.
Opay Customer Email Address
Customers can also get to lay out their complaints using the email address for customer care. Once your complaints are laid; they get to give you the response you need as fast as possible.
To contact the Opay agency using an email address, here is the official customer care email address: ng-support@opay-inc.com
For fraud-related issues, you can send an email to ng-antifraud@opay-inc.com
To be able to get very quick and fast replies, it is advised to go straight to the point. Say what the problem is and be assured to receive quick and fast replies as soon as possible.
How to Get Opay to Reply Your Complain
If you send any messages to the agency via any of the possible means of contacting them, the next concern should be whether they will open and reply your message or not.
Let’s say you sent a message to the Opay WhatsApp number about an issue of failed transactions that you were debited, if they do not respond to your message, you will not get the solution you need.
However, the opay agency is a reliable pos agency therefore, it is not likely that they will ignore your text, but for clarity purposes, make sure to note these things while sending your complaint to the agency.
- Send a proof via screenshot or image of the issue you are facing. If it is a failed translation, send a proof of the transaction to the agency
- Make sure to list the exact dates of the when the issue began
Conclusion
Where is Opay’s head office located?
Opay Digital Services Limited is located at Alexander House, 3, Otunba Jobi Fele way, Alausa Ikeja, Lagos 100282, Nigeria
Visiting hours are from Monday to Friday, between 9 am and 5 pm
How do I contact Opay?
- Opay App
- Official website: opay.ng
- Opay service: *955#
Who is Opay manager?
Iniabasi Akpan is the Managing director and Country Manager for Opay Nigeria.
How do I find my Opay account number?
The Opay Account Number is a unique 15-digit number which all Opay users have access. To locate yours, login to your Opay Dashboard, click on the Settings tab and you will get to see it in the Business Section.
How do I report a transaction on Opay?
To report a transaction, follow the steps below:
- Click on the Balance option
- Select the Failed Transaction option on display
- Below the transaction, click on the Chat with support. Details page about all transactions shows immediately on the support
- Click on the Send Button
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